On January 30, 2013, the Downey Association of REALTORS®, Laguna Board of REALTORS®, Newport Beach Association of REALTORS®, Orange County Association of REALTORS®, Pacific West Association of REALTORS®, and Rancho Southeast Association of REALTORS® converted from CRMLS Tempo to the CRMLS Matrix platform. To make your transition as smooth as possible, California Regional MLS has created a Tempo to Matrix Conversion Manual that will give you a basic introduction to the CRMLS Matrix platform and help you verify your information that was transferred from Tempo. California Regional MLS will also be hosting live classroom and webinar trainings that are specially designed to help you get familiar with the CRMLS Matrix platform as quickly as possible. At California Regional MLS, we are dedicated to providing you with the highest quality training and support available in the State of California. If you need help at any time, our Customer Care specialists are prepared to assist you with any CRMLS Matrix questions you may have.
Follow the steps below to log into the CRMLS Matrix platform.
If you experience any difficulties logging into the CRMLS Matrix platform, please contact CRMLS Customer Care as described below.
California Regional MLS offers a variety of support materials that will help you get the most out of the CRMLS Matrix platform. Refer to the links below for step-by-step instructions on what you need to do on the day of the conversion.
For access to additional Matrix Manuals and Quick Reference Guides, visit crmls.org/training.
California Regional MLS offers a variety of training opportunities; at your local Association/Board of REALTORS®, Brokerage Offices, Webinars, and Pre-recorded Training Videos. Course topics and schedules are specially designed to help you smoothly transition to the CRMLS Matrix platform. For information on upcoming Matrix training classes, Webinars and Pre-recorded Training Videos, refer to the links below:
Our Customer Care specialists are available seven days a week to assist you with any questions you may have. Our hours of operation are Monday through Friday from 8:30 a.m. to 9:00 p.m. and Saturday and Sunday from 10:00 a.m. to 3:00 p.m. To reach a California Regional MLS Customer Care specialist, call (909) 859-2040 or (800) 925-1525. If you contact us outside of our normal operating hours, you may leave a message for Customer Care and we will return your call the following business day. You may also obtain support via email by visiting http://www.crmls.org/support.